Legal notice

Seller

TOKAI KIZAI CO., LTD.

Representative

Yuji Ito, Representative Director

Address

919-2 Hazu, Yokkaichi, Mie 510-0012, Japan

Phone Number

+81-59-365-7799

Business Hours: 10:00 AM–6:00 PM (JST), Monday–Friday, excluding Japanese national holidays

*If you contact us outside of business hours, please contact us by email.

Email Address

info@jsptokai.com

Website

www.jsptokai.store

Product Prices

Please refer to the individual product pages for the prices of each product.

Additional Costs

・Shipping fees (vary depending on product size)

・Payment fees (Cash on Delivery: JPY 200; bank transfer fees)

Payment Methods

Credit card, bank transfer, and Cash on Delivery

Payment Timing

・Credit Card: Payment is confirmed when the order is placed.

・Bank Transfer: Please complete payment within 3 days of placing your order.

・Cash on Delivery: Please pay the delivery driver in cash upon receipt of the goods.

Delivery Time

Orders are generally shipped within 1–5 business days from the date of order. However, special-order or back-ordered products may take several months to ship.

Returns and Exchanges

Returns and exchanges are accepted within 7 days of delivery. However, we only accept returns or exchanges for products that are in unused, resalable condition, equivalent to their original new condition.

If the product is defective, we will cover the return shipping costs. For returns or exchanges due to customer convenience, the customer is responsible for the shipping costs.